Privacy and public contacts
This page explains public WhatsApp contacts and translation in the Subtropical site chat.
Your public WhatsApp number
A WhatsApp contact is published only after its account holder enters a separate number and explicitly agrees to publication. The private account phone is not copied into public contacts.
You can hide the contact in your account at any time. New page loads stop showing it, but visitors may retain numbers they already copied.
Contacting someone through WhatsApp
The WhatsApp button opens an external service with a suggested message containing the listing title and link. You decide whether to send it. The recipient can see your WhatsApp phone number when you contact them.
WhatsApp has its own privacy settings. Subtropical does not translate messages sent there. A WhatsApp contact click does not create a site lead or a charge, and does not give Subtropical your phone number.
Translation in the site chat
Site chat messages are stored for the conversation participants. To provide automatic translation, message text is sent to OpenAI, an external AI service. The original and available translations are shown in the conversation.
Avoid sending passwords, payment details or other sensitive information. Translations can contain errors or become unavailable because of service errors or usage limits. In that case the original remains available.